Privacy Policy
JELD-WEN Europe Ltd is committed to protecting and respecting your privacy.
This policy and all other documents referred to herein form the basis for our processing of any personal data we collect from you or that you provide to us. Please read the following information carefully to understand our views and practices regarding your personal data and how we process it.
The term “we” includes JELD-WEN Holding, Inc., JELD-WEN Europe, JELD-WEN Türen GmbH (DANA Türen), JELD-WEN Sverige AB, JELD-WEN Deutschland GmbH & Co. KG, JELD-WEN Suomi Oy, JELD-WEN UK Limited, JELD-WEN France SAS, JELD-WEN Danmark A/S, JELD-WEN Norge AS JELD-WEN Schweiz AG, Mattiovi Oy, Domoferm GmbH & Co KG, BOS GmbH, BBE Domoferm GmbH, HSE spol s.r.o, Domoferm Export GmbH and all its subsidiaries.
Contents:
INFORMATION WE MAY COLLECT ABOUT YOU
We may collect and process the following information about you:
- Information you provide to us by filling out forms on our websites. This includes information provided when you register to use our site, subscribe to our service, or request additional services. We may also ask you for information if you wish to enter a contest or promotional campaign sponsored by us or by one of the companies in our group, or if you report a problem with our website.
- If you contact us, we may record that correspondence.
- We may also ask you to complete surveys that we use for research purposes, though you are not obligated to participate in such surveys.
- Information about your visit to our site includes (but is not limited to) connection data, location data, web logs, and other communication data, as well as the resources you access.
We will not share your personal data with third parties without your consent, unless it is necessary to fulfill your requests.
For more information on how your data is managed and processed, please contact JELD-WEN’s regional data protection officer at DataProtectionJW@jeldwen.com.
IP ADDRESSES
We may collect information about your computer, including (where available) your IP address, operating system, and browser type, for the purposes of system administration, reporting aggregated information to our advertisers and affiliates, and analyzing the use of our site. This is statistical data about our users’ browsing actions and patterns, which does not typically identify any individual. We may and will use IP addresses to identify you if we believe it is necessary to enforce compliance with our website or to protect our service, our site, our customers, or other aspects or individuals.
LOCATION WHERE YOUR PERSONAL DATA IS STORED
The data we collect from you may be transferred to and stored at a location outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA on behalf of us or one of our suppliers. These employees may, for example, be involved in fulfilling your order and providing support services. By submitting your personal data, you consent to this transfer, storage, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
All information you provide to us is stored on our secure servers. In cases where we have provided you with a password (or where you have selected a password) that allows you to access certain areas of our site, you are responsible for keeping this password confidential. We ask that you not share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access to it.
HOW WE USE YOUR INFORMATION
We use the information we have about you in the following ways:
- To ensure that the content on our site is displayed in the most effective way for you and your computer.
- To provide you with information, products, or services that you have requested or ordered from us, or that we believe may be of interest to you, provided you have consented to us contacting you for these purposes.
- If you have provided us with your email address or phone number, we may decide to send you a follow-up email or call you, provided you have consented to us contacting you for these purposes.
If you do not want us to use your data in this way or share your information with third parties for marketing purposes, please check the appropriate box on the form we use to collect your data.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our corporate group, including our subsidiaries, our ultimate holding company, and its subsidiaries.
We may disclose your personal information to third parties:
- If we acquire or sell a business unit or any assets, in which case we may disclose your personal information to the future acquirer or seller of that business unit or those assets.
- If JELD-WEN or substantially all of its assets are acquired by a third party, in which case all personal data we hold in connection with our customers will be among the transferred assets.
- If we are required to disclose or share your personal data to comply with a legal obligation, to enforce or apply other agreements, or to protect or safeguard the rights, property, or safety of JELD-WEN, our customers, or others. This includes sharing information with other companies and organizations for the purpose of fraud protection and reducing credit risk.
YOUR RIGHTS
We will only process your personal data for marketing purposes if you have given your explicit consent. We will inform you (before collecting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to a third party for such purposes. You can exercise your right to prevent such use by checking certain boxes on the forms we use to collect your data. You can also exercise your right at any time by contacting us at DataProtectionJW@jeldwen.com.
Our site may from time to time contain links to or from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we accept no responsibility or liability for these policies. Please review these policies before you submit any data to these websites.
ACCESS TO INFORMATION
Applicable data protection laws grant you the right to access the information we hold about you. You may exercise your right of access in accordance with these laws. Any request for access may be subject to a fee, as specified in the relevant laws, to cover our costs associated with providing the information regarding the personal data we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we make to our privacy policy will be posted on this page.
USE OF THE WEBSITES BY CHILDREN
Our websites are not intended for use by children under the age of 18. Furthermore, we do not intend to send promotional offers to children. Should this occur inadvertently, we will take immediate action as soon as we are informed of the child’s age to modify our records and prevent further offers of this nature from being sent in the future.
PARTNER PORTAL
Our Partner Portal offers a “DocClip feature” (“paperclip feature”) that allows you to customize PDF compilations and send them via email. The data requested during this process (name, address, email address, keyword, short text) is stored temporarily and automatically deleted after 180 days.
CONTACT
We welcome any questions, comments, or inquiries regarding this Privacy Policy, which should be directed to DataProtectionJW@jeldwen.com.